There are many web-based AJAX only live help solutions. We provide a method for you to chat with visitors to your website using your existing Jabber client. Visitors to your website appear as buddies on your buddy list. You can initiate chats with them by IMing their screen names. When they message you, you get an IM. It currently works with any Jabber client including Adium, Pidgin, iChat, Meebo, Trillian Pro, and more.
The box that sits on your website is fully customizable using Javascript, and CSS.
